If you need a good example of why it is to monitor critical servers in the IT infrastructure to prevent expensive downtime, the alleged server crash of Keppel Club’s server in 2009 has been raised as a potential contributor to the club’s estimated lost of $37 million in transfer fees.
The Straits Times reported the membership supervisor who was sacked for the alleged fraud in a membership transfer lost has sued Keppel Club for wrongful dismissal and highlighted the server crash as evidence against her dismissal.
Wrote The Straits Times,
In defence documents filed by her lawyer, Mr Philip Fong, she also pointed to a computer server crash in 2009 that affected a substantial number of membership files, not all of which could be imported into a new database.
She added she was not in charge of maintaining and keeping records of all the memberships and there were other staff in charge of recording and managing membership forms and the database.
If the Singapore Courts rule in favour of the membership supervisor, the server crash would probably go down as the most expensive downtime as a result of IT downtime.