Deploying our Service is as easy as:

• Plug and play
• Immediately discover and monitor 1000s of devices in less than an hour
• No intensive training is required – it really is that simple
• A single window on everything you have in your IT environment, no matter where it is – on-site, in the cloud, or in a hybrid environment – where ever your IT infrastructure is, we can help you monitor it 24×7
• You decide what you need to monitor and we’ll help you with the how
• Our service offers real-time, end-to-end integrated management in a multi-vendor and heterogeneous environment – essentially we monitor virtually anything under the sky
• It spans auto-discovery of network devices, applications and services, along with an intuitive display of network and service topologies in a real-time Web-based view
• Extremely flexible, open platform system, so it works anywhere with anything

The benefits you will immediately see:

• We combine performance, availability, event, and impact management with predictive analytics that detect and automatically resolve IT performance issues – and we achieve this BEFORE your customers or the services you offer are negatively impacted
• All monitoring information is available in business ready reports, which means business executives can understand how the IT Infrastructure is performing in relation to their line of business
• Pre-emptive monitoring, which acts as a “health screening” tool, to inform your IT team of potential disruptions to your infrastructure and services
• You will know, 24×7, what is happening across your entire IT Infrastructure, this includes availability and performance of network devices, servers, systems, databases, middleware, application services and customized applications
• It also provides easily customizable frameworks and interfaces, because we find that most of our customers appreciate the flexibility for customization, which we can easily do – our service is all about meeting your business needs
• Monitor up to 1,000 back-end devices – physical or virtual – which is enough scale for a mid-sized enterprise, and if your company is bigger than this, you can scale up to our MC³ Service, where customers with a distributed regional or global network can centrally monitor their entire IT infrastructure