NetGain’s MC² is our flagship service, which has been delighting customers all over Asia Pacific for the last decade. An award winning service, MC² delivers world-class monitoring of today’s most complex IT infrastructure 24×7.
Deploying our Service is as easy as:
- Plug and play
- Immediately discover and monitor 1000s of devices in less than an hour
- No intensive training is required – it really is that simple
- A single window on everything you have in your IT environment, no matter where it is – on-site, in the cloud, or in a hybrid environment – where ever your IT infrastructure is, we can help you monitor it 24×7
- You decide what you need to monitor and we’ll help you with the how
- Our service offers real-time, end-to-end integrated management in a multi-vendor and heterogeneous environment – essentially we monitor virtually anything under the sky
- It spans auto-discovery of network devices, applications and services, along with an intuitive display of network and service topologies in a real-time Web-based view
- Extremely flexible, open platform system, so it works anywhere with anything
The benefits you will immediately see:
- We combine performance, availability, event, and impact management with predictive analytics that detect and automatically resolve IT performance issues – and we achieve this BEFORE your customers or the services you offer are negatively impacted
- All monitoring information is available in business ready reports, which means business executives can understand how the IT Infrastructure is performing in relation to their line of business
- Pre-emptive monitoring, which acts as a “health screening” tool, to inform your IT team of potential disruptions to your infrastructure and services
- You will know, 24×7, what is happening across your entire IT Infrastructure, this includes availability and performance of network devices, servers, systems, databases, middleware, application services and customized applications
- It also provides easily customizable frameworks and interfaces, because we find that most of our customers appreciate the flexibility for customization, which we can easily do – our service is all about meeting your business needs
- Monitor up to 1,000 back-end devices – physical or virtual – which is enough scale for a mid-sized enterprise, and if your company is bigger than this, you can scale up to our MC³ Service, where customers with a distributed regional or global network can centrally monitor their entire IT infrastructure
Once deployed, customers experience immediate results. MC² uses intelligent and lightweight agents (or probes) to periodically collect and monitor status and performance information from diverse and complex IT environments, such as network devices, servers, databases, applications, and more. The information is validated against pre-defined thresholds or policies to generate notifications about potential breakdowns, which are sent to IT personal, via email, SMS, audio alarms or popup windows. This data is also used to generate management reports on demand.
Our MC² sits on our flagship product – NetGain Enterprise Manager™ and for our largest customers, NetGain Enterprise Vista™ - the world’s first intelligent, plug-and-play appliance that proactively monitors and manages IT infrastructure in real-time. Seriously.
Operating within your internal IT infrastructure, we become a pro-active part of your IT team, managing our MC² service so you can get on with the important work of delivering real IT value to your business.
To get more detail on our technology architecture, you can go to our technology page.