Join our forward thinking team
We are always on a look out for the best talents that can help our forward-thinking customers, see ahead, and stay ahead.
Open Positions
Interested applicants may send resume to HR@netgain-systems.com
Pre-Sales Engineer
Singapore
Job Description
- Performs technical pre-sales activities in support of the company’s products
- Conducts online and physical presentations and demonstrations
- Answers technical questions from potential customers and channel partners including responses to RFPs
- Maintains and continually upgrades technical understanding of products and provides training to other team members where necessary
- Conducts PoCs with end users and partners
- Performs post-sales technical support duties, including product installation, configuration and troubleshooting of customer issues
- Convey customer feedback including feature requests and product issues to Product Management and Development teams
- Primary territory is Singapore, and may expand to cover other countries
Requirements
- Degree/Diploma in a relevant computing discipline or 4+ years’ experience in related field (Technology consulting, presales, network engineer, network administrator, system administrator or similar IT related job function)
- A good mix of technical ability, sales and customer interaction skills are required
- Needs to be flexible and be willing to jump on customer calls on topics where you may not be an expert
- Experience with TCP/IP based networks and a fundamental understanding of Network and Application Management protocols including SNMP, SNMP Traps, Syslogs, ICMP, WMI
- Server (Windows 2008, UNIX or Linux) experience
- Windows or Unix Scripting (VB, Perl, shell) experience highly desirable
- Additional experience in Virtualization, Storage or Database technologies highly desirable
- Experience in delivering technical training to pre sales and or/sales staff internally and externally to partners and end users is highly desirable
- Willing to travel (~20%)
Web Developer
Singapore
Job Description
A Web Developer must have experience in the planning and the delivery of web applications across multiple platforms. The main responsibilities for this role includes:
- Code and test programming for NetGain’s software frontend and mobile apps
- Collaborate with backend engineers, product, design, and marketing teams.
- Fix bugs in existing code.
- Maintain documentation per company standards
- Provide testing, documentation, training, and support for third-party software products.
- Resolve user-submitted problems and questions
Requirements
- Minimum two years of relevant experience as a frontend developer
- Degree / Diploma in computer science or related field
- Competency in HTML/XHTML, CSS, JavaScript with ability to design and develop secure, testable code
- Experience with PHP-based CMS such as WordPress
- Proficient in CSS pre-processors such as SASS, LESS etc.
- Good knowledge of Responsive Design and grid frameworks (Bootstrap, Foundation, etc)
- Able to perform integration with front-end APIs / Web Services utilizing RESTful API/Ajax/JQuery
- Proficient understanding of GIT code versioning tool
- Experience integrating JSON data sources and APIs
- Hands-on experience in rapid prototyping
- Solid understanding of UI/UX best practices including wireframes, and user flows
- Knowledge of core Java will be an advantage
- Ability to multitask with strict time constraints, budgets and business goals
- Strong communication skills
Developer Support
Singapore
Job Description
- Product features development and bug fixes
- Conduct user training on application systems and provide on-going production support
- Perform post-sales technical support
- Handle software change requests and able to provide quick and efficient solutions
- Maintain system procedure and documentation according to established standard
Requirements
- At least 5 years of relevant experience
- Working experience in software development and Java programming
- Basic knowledge of working with web programming based on HTML5/Javascripts and JSP
- Scripting knowledge in Linux shell scripts and Windows VBS (WMI) scripts
- Experience in Scala and github is an added advantage
- Working experience in configuring and administrating network and server infrastructures is added advangtage
- Experienced with NoSQL database Apache Cassandra is added advangtage
- Passionate in software development and eager to acquire new skills/ technologies
- Strong team player and willing to learn and excel in a dynamic environment and work independently
- Ability to interact with customers is required
Security Sales Engineer
Singapore
Job Description
- Conduct technical discussions with customers and partners, and provide product configuration and general pre-sales support together with the sales team
- Assist in qualifying sales leads from a technical standpoint
- Conduct online and event-based product demonstrations and webinars
- Provide technical reponses to RFQs where needed
- Consult with customer and partner on how to best use NetGain solution in their environment
- Be the technical contact for key accounts and work closely with the internal development team to answer, elevate and resolve customers’ technical issues
- Maintains and continually upgrades technical understanding of products and provides training to other team members where necessary
- Convey customer feedback including feature requests and product issues to Product Management and Development teams
Requirements
- Degree/Diploma in a relevant computing discipline, CISSP preferred
- More than 4 years’ experience in security-related field (Presales, administrator, or similar IT related job function)
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti Virus, and encryption
- Strong understanding in the following technologies and protocols: Network security, Intrusion Detection, SIEM, End Point Protection and key security related protocols such as RADIUS, PKI, etc
- Experience with TCP/IP based networks and a fundamental understanding of Network and Application Management protocols including SNMP, SNMP Traps, Syslogs, ICMP, WMI
- Server (Windows 2008, UNIX or Linux) experience
- Windows or Unix Scripting (VB, Perl, shell) experience highly desirable
- A good mix of technical ability, sales and customer interaction skills are required
- Needs to be flexible and be willing to jump on customer calls on topics where you may not be an expert
- Experience in delivering technical training to pre sales and or/sales staff internally and externally to partners and end users is highly desirable
- Willing to travel (~20%)