Job Description

• Performs technical pre-sales activities in support of the company’s products
• Conducts online and physical presentations and demonstrations
• Answers technical questions from potential customers and channel partners including responses to RFPs
• Maintains and continually upgrades technical understanding of products and provides training to other team members where necessary
• Conducts PoCs with end users and partners
• Performs post-sales technical support duties, including product installation, configuration and troubleshooting of customer issues
• Convey customer feedback including feature requests and product issues to Product Management and Development teams
• Primary territory is Singapore, and may expand to cover other countries

Requirements

• Degree/Diploma in a relevant computing discipline or 4+ years’ experience in related field (Technology consulting, presales, network engineer, network administrator, system administrator or similar IT related job function)
• A good mix of technical ability, sales and customer interaction skills are required
• Needs to be flexible and be willing to jump on customer calls on topics where you may not be an expert
• Experience with TCP/IP based networks and a fundamental understanding of Network and Application Management protocols including SNMP, SNMP Traps, Syslogs, ICMP, WMI
• Server (Windows 2008, UNIX or Linux) experience
• Windows or Unix Scripting (VB, Perl, shell) experience highly desirable
• Additional experience in Virtualization, Storage or Database technologies highly desirable
• Experience in delivering technical training to pre sales and or/sales staff internally and externally to partners and end users is highly desirable
• Willing to travel (~20%)

Job Description

A Web Developer must have experience in the planning and the delivery of web applications across multiple platforms.  The main responsibilities for this role includes:

• Code and test programming for NetGain’s software frontend and mobile apps
• Collaborate with backend engineers, product, design, and marketing teams.
• Fix bugs in existing code.
• Maintain documentation per company standards
• Provide testing, documentation, training, and support for third-party software products.
• Resolve user-submitted problems and questions

Requirements

• Minimum two years of relevant experience as a frontend developer
• Degree / Diploma in computer science or related field
• Competency in HTML/XHTML, CSS, JavaScript with ability to design and develop secure, testable code
• Experience with PHP-based CMS such as WordPress
• Proficient in CSS pre-processors such as SASS, LESS etc.
• Good knowledge of Responsive Design and grid frameworks (Bootstrap, Foundation, etc)
• Able to perform integration with front-end APIs / Web Services utilizing RESTful API/Ajax/JQuery
• Proficient understanding of GIT code versioning tool
• Experience integrating JSON data sources and APIs
• Hands-on experience in rapid prototyping
• Solid understanding of UI/UX best practices including wireframes, and user flows
• Knowledge of core Java will be an advantage
• Ability to multitask with strict time constraints, budgets and business goals
• Strong communication skills

Job Description

• Product features development and bug fixes
• Conduct user training on application systems and provide on-going production support
• Perform post-sales technical support
• Handle software change requests and able to provide quick and efficient solutions
• Maintain system procedure and documentation according to established standard

Requirements

• At least 5 years of relevant experience
• Working experience in software development and Java programming
• Basic knowledge of working with web programming based on HTML5/Javascripts and JSP
• Scripting knowledge in Linux shell scripts and Windows VBS (WMI) scripts
• Experience in Scala and github is an added advantage
• Working experience in configuring and administrating network and server infrastructures is added advangtage
• Experienced with NoSQL database Apache Cassandra is added advangtage
• Passionate in software development and eager to acquire new skills/ technologies
• Strong team player and willing to learn and excel in a dynamic environment and work independently
• Ability to interact with customers is required            

Job Description

• Conduct technical discussions with customers and partners, and provide product configuration and general pre-sales support together with the sales team
• Assist in qualifying sales leads from a technical standpoint
• Conduct online and event-based product demonstrations and webinars
• Provide technical reponses to RFQs where needed
• Consult with customer and partner on how to best use NetGain solution in their environment
• Be the technical contact for key accounts and work closely with the internal development team to answer, elevate and resolve customers’ technical issues
• Maintains and continually upgrades technical understanding of products and provides training to other team members where necessary
• Convey customer feedback including feature requests and product issues to Product Management and Development teams

Requirements

• Degree/Diploma in a relevant computing discipline, CISSP preferred
• More than 4 years’ experience in security-related field (Presales, administrator, or similar IT related job function)
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti Virus, and encryption
• Strong understanding in the following technologies and protocols: Network security, Intrusion Detection, SIEM, End Point Protection and key security related protocols such as RADIUS, PKI, etc
• Experience with TCP/IP based networks and a fundamental understanding of Network and Application Management protocols including SNMP, SNMP Traps, Syslogs, ICMP, WMI
• Server (Windows 2008, UNIX or Linux) experience
• Windows or Unix Scripting (VB, Perl, shell) experience highly desirable
• A good mix of technical ability, sales and customer interaction skills are required
• Needs to be flexible and be willing to jump on customer calls on topics where you may not be an expert
• Experience in delivering technical training to pre sales and or/sales staff internally and externally to partners and end users is highly desirable
• Willing to travel (~20%)