Supply Chain. Commerce. Trade.

Maximizing IT availability from port to port.

Shipping is the backbone of logistics and the supply chain.  Modern ships are dependent on technology to run their course from home to destination. IT controls communication, navigation, and other systems in the ship.

When an IT device goes down on a ship, the IT support team is only able to fix or replace it at the next port of call.  This means the device could be down for weeks before repair or replacement is completed.

NetGain Cloud Vista is a “manager of manager” solution which allows shore-based IT teams to monitor the IT infrastructure on moving ships without the need for costly VPNs or static IP set-up.

Each ship is installed with NetGain Enterprise Manager that is connected to the shore-based Cloud Vista solution. This allows the on the shore IT team to be able to complete logistics infrastructure monitoring by giving them a view of the health status of the IT infrastructure in real-time. NetGain is even capable of monitoring the health of analog devices through integration with Wago connectors.

With NetGain having the ability for logistics IT monitoring, the onshore team will be able to proactively act when there is a problem with a device, even when the ship is at sea, which allows them to ensure that the right IT replacement or fix is ready at the next port of call.

Benefits of using NetGain

Provide visibility even at sea

  • NetGain allows visibility into the IT infrastructure even when the ship is at sea through the use of logistics infrastructure monitoring. This gives the IT team the ability to provide proactive management and cut down on IT problem resolution time.

Robust solution, low-cost, high value

  • NetGain does not require VPN access and does not matter if the ship’s IP address is static or dynamic. It uses minimal bandwidth to securely access the on-shore Cloud Vista. This means that the shipper does not have to spend much on telecom charges when using NetGain.

Integration and customization to fit shipping needs

  • NetGain has a very flexible solution, that is capable of logistics IT monitoring on all devices, including IoT and analog devices. This is coupled with the ability of the development team to customize the software to fit shipping needs and requirements.

Do you know how stable and secure

your IT infrastructure really is?

 

Sign-up for our free trial or give us a call today.

Our proven IT support, monitoring, security management solutions, and forward-thinking and proven industry experience will ensure your company is getting maximum uptime from your systems and giving you and your team peace of mind.