Understandable. Detailed. Insightful.

NetGain APM (Application Performance Monitoring) optimizes your business applications and improves user experiences.

NetGain APM provides real-user monitoring of an organization’s key business applications. Its APM agents are deployed in application servers to collect and send performance data to the NetGain APM server for processing, which then displays the application performance in an easy to understand format on a Graphical User Interface (GUI).

Application Transaction Data Management

NetGain APM collects the performance data of key applications in real-time to ensure that applications are performing as expected and have the right IT resources to perform optimally. Its powerful search capabilities lets users easily check how specific applications are and were performing should anyone complain about their performance. Alarms will also be generated should performance levels fall below preset threshold levels for users to investigate and take pro-active action.

Find Application Bottlenecks

  • End to end visibility of your application transaction, from end user monitoring to the database to the server
  • Identify issues quickly and accurately, enabling faster time to resolution

Real User Monitoring (RUM) 

NetGain APM measures the actual application performance as experienced by the end user. It collects the full end-to-end performance data, starting from the browser to the middleware server to the database, and any other IT resource used in between. By measuring the performance data and determining the response time and resource utilization  at each stage of the application usage, a detailed performance analysis can be done to identify problem areas and how the application performance can be improved.

Watcher And Alerts

  • Set Watcher to track your applications, and get alerted when you have any performance issues
  • Send alerts to SMS, email, Slack, Microsoft Teams, Telegram, Opsgenie and more

Synthetic Monitoring

Synthetic monitoring allows the app team to create a simulated user transaction, run tests on a preferred scheduled, and monitor the app for functionality, availability and response performance.  The simulated transaction is created by using Chrome Recorder to record a transaction flow. This recording is then automatically run on a pre-determined test schedule.

If something goes wrong, NetGain will alert the IT team about the problem immediately.

Anomaly Detection

Anomaly detection is the identification of the behaviour of apps that deviate from its normal behavior.  By using historical data, the AI determines the baseline behaviour of the app, and identifies anomalies as it happens.  IT ops may also set the sensitivity of the AI detection. 

 

Outlier Detection

An outlier is an app that deviates drastically from the given norm or average of the data set.  AI is used to identify the outlier in the given data set.  IT ops may also set the sensitivity of the AI detection. 

With outlier detection,  the AI is able to find potential issues even if the fault does not exceed the threshold, and is able to alert the IT ops team automatically.

How Does NetGain APM Works?

NetGain APM is built primarily around the Elastic APM. There are 4 main components:

APM agent is a small piece of code that collects the performance data of applications in the application server. It is installed like any other library and written in the same language used by the application. Currently supported languages include node.js, .Net, python, ruby and JAVA. The APM agent is started with a startup parameter, and sends collected application performance data to the APM server.

APM server is an application that processes application performance data sent by the APM agents before storing such data in an Elasticsearch database.

Elasticsearch is a highly scalable open source database and full-text search and analysis engine. It stores the application performance data and APM performance metrics, and provides for near real time search and analysis of large amounts of data.

NetGain APM Interface is the application users work with to see and manage the NetGain APM solution. It interacts with Elasticsearch to present APM metrics and the status of running applications in visual dashboards. Users can also create and generate reports, as well as set performance thresholds whereby alarms and notifications would be triggered should these be crossed.

What Our Customers Say

“Since we implemented NetGain Enterprise Manager, we have been able to mitigate IT infrastructural risks and greatly reduced the impact of critical incidents. The NetGain Systems technical team have been instrumental in ensuring the Enterprise Manager is optimized and fine-tuned to monitor all our systems. I would recommend NetGain Systems to any organization looking to reduce downtime and businesses losses.”
Cogent Holdings

“The IT management feels like they are in better control with the reliable and accurate figures in their monthly reports generated by the monitoring solution.”
Head of Network Systems CNNIC

“NetGain Systems Enterprise Manager has helped us to ensure that our customers web experience of Internet Banking Portal is up to the mark. We are now able to keep an eye on our portal 24 x 7.”
CIMB Group

“NetGain Systems' solution is extremely easy to use with its simple interface but detailed features, which makes monitoring a breeze. The monitoring solution is highly accurate and configurable. Customization is a main reason we went with NetGain Systems and it fitted perfectly to our workflow. Backup and restore is now easier than before.”
Lim & Tan Securities

"NetGain Systems values commitment and keeps to its promises. Its advanced and reliable product technology successfully serviced the Beijing Olympic Games, accomplishing the task of protecting the Beijing Olympic Games IT technology, and thereby contributing to the success of this great event."
Beijing Olympic Council of Games

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