NetGain Maintenance Support Service (MSS)
Activation of NetGain MSS takes effect from the date of purchase for our perpetual license products and is on annual renewal basis. An active NetGain MSS ensures our customers get the most out of their solutions, and includes full product and service support as well as upgrades.
Why Is It Important To Keep NetGain MSS Active?
Regularly updating software to the latest version is highly recommended for best software management practice. With an active NetGain MSS in place, our customers gain direct access to a dedicated service desk, the latest software versions, technical support and NetGain exclusive Docs.
We recommend customers to do renewal prior to expiration date to take advantage of the latest software releases as well as full product and technical support for the protection of your environment. All renewal will be issed with a Certificate of Maintenance for your organization compliance requirement.
Reach out to us at firstname.lastname@example.org for more assistance.