Back in 2002, systems and network management solutions were monolithic, complex and scary to implement. We had a simple vision – to make network management light-weighted without compromising its performance. We created the world’s first appliance-based NMS system and was awarded a patent for the invention.Along our journey, we continue to do things we were passionate about and to play a significant role in the industry – such as the Beijing Olympics. As we continued to innovate and grow our software, we retained our focus on a personalized customer approach that is valued in our industry.
To our customers: Thank you for trusting us for many years and making us a part of your business operations. We are honoured to have your trust and will work tirelessly to continue to deserve it.
To our partners: To be in business for 20 years, we recognize the importance of establishing collaborative partnerships that bring extraordinary value to both NetGain and our customers. We thank our partners for their commitment, expertise and skills in helping us serve service providers and enterprises around the region.
To our team: We are grateful for the opportunity to work with talented, dedicated and passionate individuals every day. Your commitment to put our customers first and to strive for limitless possibilities as a team have been integral to NetGain’s success.
This year, we are entering a new phase offering our AI-driven full stack observability solution, providing everything customer needs in a unified platform. We are constantly developing new features and improving customer intimacy to deliver continuous value to our customers.The journey is never one without hurdles but with passion, boldness and perseverance we will continue to advance. We pledge to remain humble and focused on how to help our customers achieve operational excellence. As we celebrate our 20th anniversary, let’s make a toast to our team, customers and partners.
James Chia Toh Soon Seah