Nippon Paint: Enhances IT Efficiency with Proactive Monitoring Solution

Key Challenges
Preventive Measures for a Small IT Team
Nippon Paint’s IT team was responsible for managing various devices including CPU, RAM, network utilization, and server pings. Due to limited resources, the team struggled to maintain real-time server efficiency and prevent IT issues before they became critical. Previously, IT problems were often discovered only after they occurred, leading to reactive measures like server reboots that indicated gaps in proactive IT management.
Key Results
Increased Productivity and Efficiency
The introduction of NetGain’s solution allowed Nippon Paint’s IT team to centralize monitoring and manage multiple devices more efficiently through a centralized dashboard.
Quicker Response Time
Live notification alerts enabled the IT team to address issues before end-users were affected, reducing downtime and improving overall system reliability.
Prompt and Proactive IT Planning
With access to up-to-date status reports and industry standard benchmarks, the team could perform proactive IT planning and make informed decisions.

NetGain’s solution has provided us with timely live notifications. Now, our IT team can constantly receive live information about our IT infrastructure without actively monitoring and checking the status of our IT infrastructure.
Nippon Paint, a leading paint manufacturer in Singapore, faced significant challenges in managing their IT infrastructure due to a small IT team and limited resources. The team’s primary concern was to ensure the live status of their server efficiency levels to prevent issues from escalating. Previously, problems were identified only after they occurred, resulting in reactive measures such as rebooting servers, which highlighted serious lapses in their IT management approach.
To address these challenges, NetGain implemented a comprehensive monitoring solution tailored to Nippon Paint’s needs. The solution included Live Notification Alerts that provided timely updates via SMS and email, allowing the IT team to address potential issues before they reached critical levels. This proactive approach not only improved the efficiency of the IT team but also freed them to focus on other strategic IT activities.
Another key feature was the Industry Standard Reports offered by NetGain’s Enterprise Manager. These reports provided a unified view of the IT infrastructure’s health, aiding in data presentation and facilitating better decision-making.
Overall, NetGain’s solution significantly enhanced Nippon Paint’s IT operations, improving response times, productivity, and the ability to plan proactively for IT needs.
About
Nippon Paint (Singapore) Co Pte Ltd is a subsidiary of Nippon Paint Japan, a trailblazer in the paint industry with over 120 years of expertise. Since its establishment in 1962, Nippon Paint Singapore has become a prominent leader in the paint manufacturing sector, known for its innovation and quality.
Industry
Manufacturing