Privacy Policy

Your privacy matters. Learn how we protect your data when you use our website.

This privacy policy outlines how NetGain Systems manages your data when you use our website at www.netgain-systems.com. It explains our commitment to safeguarding your privacy, the measures we take to protect your information, and your rights regarding data protection.

Website Privacy

We prioritize user privacy and comply with applicable laws to protect your data during your visit to our website. 

Use of Cookies

Our website uses cookies to enhance your experience. These small files track your interactions, allowing us to provide a personalized experience. You can control cookie settings in your browser. We use tools like Google Analytics to monitor site engagement without storing personal information. Third-party cookies used for referrals or sponsored links typically expire after 30 days and do not collect personal data. 

Contact & Communication 

When you contact us, your personal information is securely stored and used in accordance with the Data Protection Act 1998. We may use your details to provide information about our services or subscribe you to our newsletter, respecting your privacy rights. Your information is never shared with third parties. 

Data Protection Notice 

NetGain Systems is committed to protecting your personal data. This notice covers how we collect, use, and safeguard your information during customer interactions, including data managed by third parties on our behalf. 

  • Personal Data: We collect and use personal data such as your name and email to manage relationships, respond to inquiries, process transactions, and comply with legal obligations. 
  • Consent & Withdrawal: You can withdraw consent for data use by contacting us, though this may affect the services we provide. We process withdrawal requests within five business days. 
  • Access & Correction: You may request access to or correction of your personal data. Fees may apply, which we will communicate beforehand. 
  • Data Security: We use encryption, antivirus protection, and regular security reviews to keep your data secure. We encourage you to keep your information up to date. 
  • Retention & Transfers: We retain your data only as long as necessary and obtain your consent for any data transfers outside Singapore, ensuring compliance with protection standards.
  • Contact: Reach out to us via email at info@netgain-systems.com for any privacy-related inquiries. 
  • Policy Updates: This notice complements other relevant policies and may be revised periodically. Continued use of our services implies acceptance of any changes. 

Email Newsletter

Our email newsletter keeps you updated on our products and services. Subscription is voluntary, and your data is protected under the Data Protection Act 1998. We do not share your information outside our company. Our email campaigns may include tracking features to improve future communications, and you can unsubscribe at any time. 

External Links, Adverts & Sponsored Links 

While we strive to provide relevant external links, we advise caution when visiting other websites. We are not responsible for the content or consequences of visiting these external sites. Sponsored links and adverts may involve tracking cookies; clicking these is at your own risk. 

Social Media & URL Safety 

We engage on social media platforms according to their privacy policies. For your safety, avoid sharing sensitive information on these platforms and use primary communication channels for secure discussions. When sharing content, be aware that social media platforms may track your activity. Additionally, use caution when clicking on shortened URLs we share, as they can be vulnerable to spam and hacking.