Success Stories
Discover how our solutions have transformed businesses across various industries. Explore the journeys of our clients and see how we’ve helped them overcome challenges, achieve their goals, and drive success.
Our Customer Success Journey
Real Results, Real Impact
Nippon Paint
It is a key responsibility for Nippon Paint IT team to ensure the live status of their servers is at high efficiency levels to prevent critical issues. With a small team to manage both hardware and software, allocating time and resources to monitor their IT infrastructure can be a challenge.
Increased productivity and efficiency of IT team.
Prompt and proactive IT planning.
Quicker response time.
Melioris
Melioris revolutionized their operations with NetGain APM, dramatically cutting processing times and optimizing application performance. This strategic implementation enabled Melioris to deliver enhanced customer experiences, overcoming technical bottlenecks and setting a new standard in Business Process Services.
Reduced Payroll Processing Time: 5-7 mins to under 1 min.
Customer Satisfaction Rating: 8/10.
Continuous Improvement: Proactive bottleneck identification.
Beijing Olympics 2008
Commissioned to ensure the success of the vast Beijing Olympics’ IT infrastructure, NetGain delivered – a powerful testament to NetGain’s expertise and agility. Multiple games across a variety of locations were broadcast live, with NetGain monitoring more than 15,000 devices.
Comprehensive Device Monitoring.
Proactive Issue Detection.
Meeting Tight Deadlines.
Enhanced Product Features
Mount Alvernia Hospital
Mount Alvernia Hospital, a leading healthcare provider, experienced rapid growth, which resulted in a substantial increase in their IT infrastructure. This growth included hundreds of devices, multiple database servers, middleware, and various in-house business applications. The IT team faced the challenge of managing and monitoring the rapidly expanding infrastructure, working diligently to adapt and maintain efficiency.
Rapid Issue Detection.
Reduced End-User Complaints.
Streamlined IT Operations.
Nanyang Technological University (NTU)
The rapid growth of Nanyang Technological University (NTU) over recent years has resulted in a significant increase in the number of IT devices and electronic services required for the university needs. NetGain monitoring solution enables NTU IT team to monitor the IT infrastructure of the multiple-campus university from one single console in a single location.
Streamlined Monitoring.
Improved IT Efficiency.
Enhanced Operational Reliability.
UniCredit Global Services
UniCredit Global Business Services is the IT support arm of UniCredit, a leading European commercial bank with an international network spanning 17 European countries and 50 markets, with about 9,000 branches and more than 149,000 employees.
Uptime of 99.999% ensured.
Peace of Mind.
Prompt and proactive IT planning.
